Legal Compliance

Kai Data, LLC/Vulcan7 strives to keep our customers/subscribers (“customers”) legally compliant

1. VULCAN7 DIALER COMPLIANCE - We continually update the phone tool (dialer) to comply with all regulations from TCPA, FTC, FCC, other agencies.

- The system requires human intervention to make each dial; it does not dial on its own.
- The system cannot store or produce telephone numbers using a random or sequential number generator.
- The system can only make 1 phone call at a time.
- There is a ratio of 1 user to each individual dial made; the user is on the phone line live with each number being dialed.
- The system has no ability to send a text or SMS.

REFERENCE LINKS:
https://www.ftc.gov/news-events/media-resources/do-not-call-registry/robocalls

NATIONAL DNC REGISTRY

- All phone numbers that are added by Vulcan7, that are on the National DNC registry, are labeled DNC the first time they are uploaded to the customer's account.
- Based on the intent of the phone call, at each point, our customers/subscribers must choose whether to include or exclude numbers on the National DNC registry.

REFERENCE LINKS:
https://www.dnc.com/news/real-estate-agents-are-you-dnc-compliant

2. VULCAN7 CRM COMPLIANCE - We continually update the CRM to comply with all regulations. They include many of the following:

EMAIL - CAN-SPAM ACT

- When customers import data, they are first prompted with a reminder of the guidelines and regulations.
- The customers are then prompted to flag a contact that has ‘opted-in’ to their email list. Anyone that has not opted in will be excluded from email campaigns.
- When customers export, they are again reminded of the guidelines and must agree to them before exporting contacts.
- We provide customers with information regarding the various acts and guidelines.

REFERENCE LINKS:
https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business

TEXTING - CAN-SPAM ACT