Kai Data, LLC/Vulcan7 strives to keep our customers/subscribers (“customers”) legally compliant


1. VULCAN7 DIALER COMPLIANCE -
We continually update the phone tool (dialer) to comply with all regulations from TCPA, FTC, FCC, other agencies.    

    • The system requires human intervention to make each dial; it does not dial on its own.
    • The system cannot store or produce telephone numbers using a random or sequential number generator.
    • The system can only make 1 phone call at a time.
    • There is a ratio of 1 user to each individual dial made; the user is on the phone line live with each number being dialed.
    • The system has no ability to send a text or SMS. 

REFERENCE LINKS:
https://www.ftc.gov/news-events/media-resources/do-not-call-registry/robocalls

 

NATIONAL DNC REGISTRY 

    • All phone numbers that are added by Vulcan7, that are on the National DNC registry, are labeled DNC the first time they are uploaded to the customer's account.
    • Based on the intent of the phone call, at each point, our customers/subscribers must choose whether to include or exclude numbers on the National DNC registry.

REFERENCE LINKS:
https://www.dnc.com/news/real-estate-agents-are-you-dnc-compliant

 

2. VULCAN7 CRM COMPLIANCE - We continually update the CRM to comply with all regulations.  They include many of the following:

 

EMAIL -    CAN-SPAM ACT

    • When customers import data, they are first prompted with a reminder of the guidelines and regulations.
    • The customers are then prompted to flag a contact that has ‘opted-in’ to their email list.  Anyone that has not opted in will be excluded from email campaigns.
    • When customers export, they are again reminded of the guidelines and must agree to them before exporting contacts.
    •  We provide customers with information regarding the various acts and guidelines.

REFERENCE LINKS:
https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business 

 

TEXTING -    CAN-SPAM ACT

    • Vulcan7 does NOT have the ability to text from Vulcan7 application.

REFERENCE LINKS:
https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business
https://www.consumer.ftc.gov/articles/0350-text-message-spam

     

REAL ESTATE COMPLIANCE – Please ensure you are following all the Rules and Regulations for:

    • Your State Licenses
    • Realtor Standard of Practice Code of Ethics
    • MLS and State Board Rules and Regulations

REFERENCE LINKS:
https://www.nar.realtor/

  

Kai Data, LLC/Vulcan7 strongly recommends that customers read, study, and familiarize themselves with the following Statutes and Regulations:

 

Please send all written correspondence to:

Vulcan7
3814 West Street Ste. 104,  Cincinnati, OH 45227

Or email to compliance@vulcan7.com