
Key takeaways
- Holds herself to one measure every day, 2 qualified listing appointments, which she says stops an analytical mind getting overwhelmed
- Is up at 5:15, works out, then spends a power hour on visualisation and writing goals before starting to prospect at 9:00
- Prospects from 9:00 to 12:00 every day inside a Google Hangout accountability group, without fail
- Writes her goals out by hand each morning and ticks off the ones she has already hit this year
- Keeps her business plan and her whys on a cork board covering the wall in front of her while she prospects
- Pre-qualifies to the nth degree against the Mike Ferry questions rather than driving to an appointment that cannot list
- Upgraded her clothes, her car, her materials and how she speaks in order to move up a price point, and says it changed who wanted to hire her
Transcript
00:00 — Meeting Anna Paduhovich in Virginia Beach
Ren Jones00:00
Welcome to Roadmap, how to take three listings a week until you’re ready for more. Each week we interview a great agent who is consistently taking 2, 3, 4 listings a week. And we have an exciting guest today. We encourage you to take notes and apply as much of their knowledge as quickly as you can, and then use the copycat principle. If you’re watching on Vulcan7 or on the Lead Gen Facebook group, you’ll have an opportunity to ask questions during the broadcast. Type those questions in early folks, type them in early type. Type, type. And first, let me introduce my cohost from San Diego, Carley Hathaway. That’s carleyhathaway.com. Hi, Carley, how’s the real estate business?
Carley Hathaway00:47
Hi Ren. Hi everybody. Real estate’s great as always. Definitely a good time to be a selling agent, or listing agent, I should say. Yeah, so really good. Send me referrals, carleyhathaway.com.
Ren Jones01:02
Good deal. Wonderful. And before I introduce our guests today, I want to remind everybody that we simulcast the show on the private Lead Gen Group on Facebook. They have over 50,000 members, not 51,000 members, so we have a large audience there today as well. And we will be pausing for a commercial message during the show as a thank you to the Lead Gen folks. Let me welcome our guest today from beautiful Virginia Beach. And it is beautiful there. Anna Paduhovich. Welcome, glad you’re here. Thank you.
Carley Hathaway01:38
Hi Anna.
Anna Paduhovich01:39
Hi. Thanks for having me.
Ren Jones01:40
Yes.
Carley Hathaway01:41
Yeah, we’re super excited to have you. Thank you so much.
Ren Jones01:45
And very important is how does somebody get a referral to you either to buy in the area and we need to know all the other cities right around there that you represent as well, or if they already have a home there and they want to sell it or they want a second home. You have a beautiful second home market down there too.
Anna Paduhovich02:05
We do, right.
Ren Jones02:06
Buy on what, 71st Street and 67th Street and all those beautiful spots there?
Anna Paduhovich02:12
So my name is Anna Paduhovich, annasellsvb.com is my website. Would love any referrals. I work in Virginia Beach, Chesapeake, Suffolk, in the Hampton Roads area, all in Virginia, obviously.
Ren Jones02:29
Perfect. So go to annasellsvb.com.
Anna Paduhovich02:34
Yes or my email address is annasellsvb@gmail.com.
Ren Jones02:38
Okay. So either way, so they can learn more about you by going to, so that’s your website too then, right?
Anna Paduhovich02:44
Right.
Ren Jones02:45
annasellsvb@.com. Perfect. Wonderful. Good. For those of you don’t have a second home, here’s your chance. It’s 10% off today, isn’t it? Maybe only 6% off? No.
Carley Hathaway03:03
Maybe only 6%.
Ren Jones03:06
Well, good. Let’s jump in. We want to learn as much as we can about your business and because there are people, Anna, when you look at this show and the only thing we want to accomplish, we only want to accomplish one thing is people that are watching this show that are like I’m struggling just to take one listing a month or two listings a month. And if they can learn some ideas and if you can share just some thoughts on what would help them get to where they can take three or four or five a month or six a month, move up that track, what would you say to them? So that’s the only thing we care about on the show. So anything you’re able to share. What’s your morning like, how does it start? Oh, first what’s the goal for this year? Let me ask that first. What’s the goal for this year?
Anna Paduhovich03:47
My goal is to make a million dollars this year and I’m on track.
Carley Hathaway03:52
Yay. Are you on track to make a million dollars?
Anna Paduhovich03:54
I am on track.
Carley Hathaway03:55
Yeah. That’s all of our goals, I think. Good for you.
Anna Paduhovich03:58
Thank you.
Carley Hathaway03:59
That’s so exciting. A million dollars, you’re going to hit it.
Ren Jones04:02
What’s that in units? How many homes do you have to sell to do a million dollars in commissions?
04:09 — 90 homes last year and a rising price point
Anna Paduhovich04:09
It’s hard for me to say that because my year is so different than it was last year. Last year I sold 90 homes, this year I’ve sold 68 so far, but my price point has gone way up. Originally, I was saying I was going to sell 160 homes, but because my price point’s gone up so much, it may be that I don’t sell 160, but certainly in the 120 I would say.
Ren Jones04:31
Okay. All right. A nice, easy 10 a month.
Anna Paduhovich04:34
10 or 12.
Ren Jones04:34
10 or 12 a month. Good.
Carley Hathaway04:36
12 a month, that means you must have a really strict work schedule. I bet you run your business like a business.
Anna Paduhovich04:47
I do. You’re right.
Carley Hathaway04:48
Okay, so like Ren said, can you talk to us a little bit about your morning routine and what time you wake up through when you start working?
04:57 — The 5:15 alarm and the three hour prospecting block
Anna Paduhovich04:57
Absolutely. I’d be glad to talk to you about it. My regime is very strict every morning, I do not deviate. I get up at 5:15 AM, I work out, I have a kind of a power hour where I do some visualization. I write my goals down for for this year, five years and into the future. I have an accountability partner that I share those with every single day. And that takes me up to about 9:00 in the morning once I’ve showered and everything. So I start prospecting at 9:00 AM. I prospect with an accountability group via Google Hangout every day without fail from 9:00 AM to 12:00 PM. My only job every single day is to make two qualified listing appointments. It’s all I’m responsible for every day. That really simplifies it for me. I’m analytical so I tend to get overwhelmed in my head. So as simple as I can make things, my goal and my responsibility for my family and for the folks that work for me is to make two qualified listing appointments every single day.
Carley Hathaway05:59
That’s amazing. I’ve heard this from other top agents is you write your goals down every single day. Do you have them in front of you or is this something you can write out and you have that in your mind when you start your day?
06:10 — Writing the goals down every morning
Anna Paduhovich06:10
So I have my business plan in front of me every day. I know exactly where I’m supposed to be, where I am right now and that is front and center when I’m prospecting. In the morning, when I’m writing my goals down for my accountability partner, I have a notebook and every day I write those goals down. Some days things change for the down the road goals. The 5, 10, 15 year goals, those things change. But the year and the five year goals do not change. They’re always consistent and it’s important. What’s really great is when you can cross some of the things off that I’ve done this year because I’m writing all the goals down, but I’m also putting a check mark by the ones that I’ve hit this year, which is really self-fulfilling and self prophesying.
Carley Hathaway06:57
Yeah, sounds like it. That’s great.
Ren Jones06:59
Tell me a little more about the Google Hangouts, that’s an accountability piece, I assume.
Anna Paduhovich07:04
It is an accountability. Everything I do all day long, I have an accountability partner that I have to answer to. So in the morning I have to answer to my goals. My Google Hangout group, there’s eight of us in the group.
Ren Jones07:17
Eight of you? Okay.
Anna Paduhovich07:18
We’ve been together for about three years now and everybody shows up at 9:00 to start prospecting. We can hear everybody prospecting and we watch everybody. We listen to how they close a call, what they’re saying, and everybody has the ability to listen to me also.
Ren Jones07:36
Okay. So you’re watching and listening to each other as you’re making calls on Google Hangouts. We had one other person that mentioned doing that and had two Google Hangouts going. Cary Kohler in Chicago, is she in your group? Is that-
Anna Paduhovich07:51
No. [inaudible 00:07:53].
Ren Jones07:53
Okay. Just curious because we’ve heard that once before and it sounds like an amazing idea to do that.
Anna Paduhovich08:00
Yeah. I mean it-
Carley Hathaway08:00
Yeah. It’s so smart.
Anna Paduhovich08:01
It is. And it’s so helpful to see other people. People say ugly things to you and you get turned down and it’s not always an easy job, but it’s nice to see that I’m not the only one that’s happening to you.
Carley Hathaway08:13
Definitely. You don’t want to be a lone soldier out there doing this all by yourself because it’s too easy to just be like, “Oh, I’m just going to go get a coffee instead. Oh, let me just go get a latte, whatever.”
Ren Jones08:23
Yeah.
Carley Hathaway08:26
So let me ask you this, you start prospecting at 9:00. Do you have your top people you want to start calling right at 9:00 and in what order do you want to call and who are you prospecting?
Anna Paduhovich08:36
So I call expireds and withdrawns. I call my sphere of influence. I’m calling past clients, I’m calling follow up calls where I’ve been speaking to somebody for a little while. So all of those people are who I’m calling in that three hour timeframe.
Carley Hathaway08:52
Got it. And when you talk about follow up calls, so how often are you following up with, say, an expired you got, when are you following up with them? How often?
Anna Paduhovich09:03
Not more than five days. I have a lot of competition in my market, so after five days if I can’t get them, I drop them and move on.
Carley Hathaway09:14
And are you calling them once a day for five days? Twice a day? Three times.
Anna Paduhovich09:18
So I call them twice first thing in the morning. I send an email and I text, I call them again at lunch and then I call them after work is over on day one. On day two I call them probably two times. And then depending on the area, they may drop off my radar on day three.
Carley Hathaway09:40
Got it. Okay. And then what if you do get a hold of an expired and you can’t book that listing appointment that day? When are you calling back and how often? But you had a good conversation but you just couldn’t book that listing appointment.
Anna Paduhovich09:55
Yeah, so if I got them on the phone, I’m not letting them go. If they talk to me then I won’t stop. I’ll show up on their door. I’ll call them, I’ll show up on their front door, I’ll text them. I mean if they took the time to talk to me, they’re going to continue to talk to me.
Ren Jones10:12
I love it.
Carley Hathaway10:12
Good attitude. Love that. I think we could all internalize that and try to channel you when that happens to us.
Anna Paduhovich10:19
Just remember…
Carley Hathaway10:23
Yeah. So on the first day after you’ve given a couple calls, what do you say in that first text?
Anna Paduhovich10:29
Are you still interested in selling your house?
Carley Hathaway10:32
That’s it. Basic, clean and simple. Okay. I like it. And what does the majority of your business come from? Is it expireds? Is it past clients? Is it sphere of influence?
Anna Paduhovich10:45
It’s probably 50/50 between expireds, withdrawns and past business, I’d say.
Carley Hathaway10:51
Okay. That’s very helpful. Especially to the newer agents that don’t really have a huge past clients. If you’re getting 50%, if you’re getting $500,000 from your expireds, that’s really helpful to new agents coming in, I think.
Anna Paduhovich11:06
Right. Sure.
Ren Jones11:09
So how’s your batting average?
Carley Hathaway11:10
So let me ask you this.
Ren Jones11:12
You go on 10 listing appointments. How many of them do you take? What’s the batting average?
Anna Paduhovich11:17
Between seven and eight of those, I’ll take.
Ren Jones11:19
Seven or eight. Okay, so you’re running about 75%. Somewhere right in there, that’s a great batting average. Fantastic. Highly efficient. So in order for you to do that, that means you’ve got a pretty thorough pre-qual, and are they receiving something from you?
11:41 — Pre-qualifying to the nth degree
Anna Paduhovich11:41
Depending on my list, obviously I’m taking a comparative market analysis and my statistics to show them and I will pre-qualify them to the nth degree. There is no need for me to go waste their time if they’re not interested in listing their property, if they want to take it off the market. Whatever may come up, I’m going to prequel 100%. I’m going to follow the Mike Ferry scripts to every single question. And I work on that with my coach who happens to be Steve Powers. I work on that with him regularly. I mean we have lots of phone calls about that, but pre-qualification is absolutely key.
Ren Jones12:23
Gotcha. Well your time’s pretty great, you could end up spending a lot of time driving around for…
Anna Paduhovich12:29
Nothing, I guess.
Ren Jones12:33
And that allows you to focus your energy so much more when you know three out of four you’re going to take.
Anna Paduhovich12:40
Exactly. And many times the one that I don’t take, it’s probably because they’re either, we have a large military area, so a lot of those folks are renting their house because they can’t afford to take the mortgage and they end up calling me a year later.
12:58 — Why new agents avoid pre-qualifying
Carley Hathaway12:58
Good. And I think that’s really important for new agents to remember because it’s so exciting when you get a listing appointment and then it’s almost like you don’t want to pre-qual because you don’t want to be shot down, you don’t want to know that it’s not really going to sell or they’re not upside down or whatever the case.
Anna Paduhovich13:14
One thing I want to make clear, I haven’t been in my market very long. I’ve only been here probably for five or six years, five years for full time, six years. So this is not rocket science and anyone can do it as long as they’re doing the right things, anyone can do it.
Ren Jones13:33
People are so skiddish, they’re like, “Well I don’t know the area.” Well you didn’t know any of the area.
Anna Paduhovich13:36
And I didn’t know any-
Ren Jones13:38
You had to learn all the streets and probably a few neighborhoods you haven’t been in yet.
Anna Paduhovich13:42
I like to think I’ve been in every one, it feels like I’ve been in every one, but it’s a matter of applying all the principles that Mike Ferry and Steve Powers teach me and doing them and they’re not comfortable, not easy. Every day I don’t get up saying, “Oh boy, I can’t wait to prospect.” But I do.
Ren Jones14:00
So you made a conscious decision to move your price point up this year?
Anna Paduhovich14:03
I did.
Ren Jones14:04
And it seems to be working that it’s going to yield you a higher amount of money. People observe different things when they move up a price point, any observations you’ve made?
14:17 — Upgrading everything to move up a price point
Anna Paduhovich14:17
Confidence is really important. And now that my price point has moved up, I have a lot more confidence. So that’s another thing to work on is your confidence. I upgraded everything about myself. I upgraded my clothes, I upgraded how I speak to people, I upgraded my car, I upgraded the materials that I use, the paper that I use, all of the things that go into an appointment, I upgraded everything. And that really helped with my confidence and it really helped people want to hire me.
Carley Hathaway14:49
Because you’re a professional and you come across as though you are.
Ren Jones14:51
Perfect.
Carley Hathaway14:53
Definitely. I agree.
Ren Jones14:54
Perfect. You make some great observations for anybody that wants to move their price point up. Another thing I heard, but it wouldn’t apply in every case, but I’m just curious if it does here. A lot of times when you move your price point up, the closings go together easier than some of the other ones.
Anna Paduhovich15:13
Definitly.
Ren Jones15:13
And sometimes it’s their second or third purchase and so closings are not such a dramatic, traumatic problem with inspections and everything else, is that-
Anna Paduhovich15:24
And people can afford to do repairs too.
Ren Jones15:27
Exactly. So you’re finding that the closings are a little smoother now too.
Anna Paduhovich15:31
A lot smoother.
Ren Jones15:32
Are you noticing that when you move up in the price point is there more competition, less competition or is it pretty much the same?
Anna Paduhovich15:40
It’s different competition, it’s different. I will say that in this price point, I feel like a lot of people will cut their commission and a lot of people will buy the lead, meaning they’ll take the listing too high. You have to be able to talk to both of those points, you have to be able to address them upfront.
Carley Hathaway16:01
Yeah, good. When you’re going on a listing, are you following a listing presentation script?
Anna Paduhovich16:09
I am.
Carley Hathaway16:11
Are you using the Mike Ferry script?
Ren Jones16:13
Yeah. Well we’re starting to understand that you’re in Mike Ferry coaching at this point and Powers is your coach.
Carley Hathaway16:19
And on top of this-
Ren Jones16:20
He’s a great coach by the way. I know him.
Anna Paduhovich16:21
He is a great coach.
Carley Hathaway16:22
Yeah, very good. So let me ask you this, how did you really get the listing presentation down? How did you start practicing? How often did you practice or do you practice and what are the steps you took to really internalize that listing presentation?
Anna Paduhovich16:39
So I forgot to mention one of the things I do in the morning, I apologize. Part of my morning routine is I role play twice in the morning. So I have partners that I’m role playing with two times every morning and we’re role playing all of the scripts. So that’s how I learned it.
Carley Hathaway16:56
Okay. And did you ever write it out or watch videos or anything like that?
Anna Paduhovich17:02
In the past I had written it out. I probably have watched videos too. I feel like I have it. I can sleep and wake up in the morning and it just comes out because you do it so often, you’ve seen it so often you internalize that.
Carley Hathaway17:18
That’s great. Then you don’t have to think about what you’re saying next, you just say it and it sounds like natural conversation.
17:25 — What internalising the scripts actually buys you
Anna Paduhovich17:25
Well and that’s part of the confidence thing that I was able to get this year because I have all of the scripts internalized and people are always so worried about scripts but it’s being able to address a seller’s issues and that’s why there is a script, so that you have the comfort of being able to do that. Once you internalize that, once you get it, once it makes sense in your head, life is going to be a whole lot easier for you.
Ren Jones17:49
Yeah. You can hear what they’re saying a little better if you don’t have to think.
Anna Paduhovich17:53
Right.
Carley Hathaway17:53
Yeah. Exactly.
Ren Jones17:55
What do they call it? Unconscious competence.
Anna Paduhovich17:58
Yes. I was trying to think of that.
Ren Jones18:00
You start moving your lips and you have no idea what you’re going to say many times.
Anna Paduhovich18:04
It just comes out.
Ren Jones18:05
Yeah, you don’t know, but it’s the right thing to say.
Anna Paduhovich18:07
Exactly.
Ren Jones18:09
Yeah. It takes a while to practice that.
Carley Hathaway18:12
So you were saying, you don’t wake up super excited to start making your phone calls and prospecting, so I’m sure you have a very strong mindset. Can you walk us through that? What keeps you going? How do you not just say, “Oh screw it, I’m going to go to the beach instead?”
Anna Paduhovich18:29
I live by the beach too, so it would be very easy for me to do that.
Carley Hathaway18:32
I know.
18:35 — The cork board of whys
Anna Paduhovich18:35
As I mentioned to you, I do have a strong mindset and I have a board in front of me, a cork board. The whole wall in front of me is just one big cork board and I have my why’s up there, I have my business plan up there and the fact that I’ve been able to check two or three of my why’s off so far this year and I’m enjoying those two or three why’s really helps me to stay on par. It also helps me to stay on par to have all my accountability partners because I have to do these things. That’s my requirement. And it’s really awesome to be able to say, “Yes, I did all the things I was supposed to.” And working out every morning is a huge deal. It makes such a difference in my daily, all the activities that I have to do.
Carley Hathaway19:24
Gives you the kind of energy to get through it all.
Anna Paduhovich19:26
Well, yeah.
Ren Jones19:26
Good energy.
19:30 — The first lie you tell yourself
Anna Paduhovich19:30
Yes it does. It gives good energy. Plus, at the end of the day, I see that I’ve done all the things I said I was going to do and that’s self-fulfilling, it’s so, I can’t say enough about doing the things that you say you’re going to do. Bernie Gallerani said something at the last superstar retreat, he said “If the alarm clock goes off 5:15 and you don’t wake up, that’s your first lie to yourself.” And he’s right.
Carley Hathaway19:53
I remember that. That was a good one. Yeah, it’s true.
19:57 — Setting up a Google Hangout accountability group
Ren Jones19:57
Good. I like it. Let’s do some questions. About 20 after the hour and we’re starting to accumulate a few questions. There’s a number of people that are expressing they’d like to maybe get involved or create or start a Google Hangout group of accountability where there are 5, 6, 8, 10 people. They could use Zoom or they could use Google Hangouts, one of those two. Where would you go? Where does someone go to do that?
Anna Paduhovich20:24
Well, so you just find some other folks that want to participate that you value as somebody that you’d like to work with or learn from and you can just Google, Google Hangout to figure out how to get everybody in there. If I can do it, believe me, anyone can do it. It’s very easy.
Ren Jones20:43
Good.
Anna Paduhovich20:44
So the first thing is to find the partners that you want to be accountable to.
Ren Jones20:48
And they just need to find one person and then a second and then a third over the course of a month and build it up gradually.
Anna Paduhovich20:54
Absolutely.
Ren Jones20:56
Hand pick them. And the rule is pick somebody that’s doing as much or more than you are.
Anna Paduhovich21:02
Right.
Carley Hathaway21:06
Steven’s asking how many people are you speaking with before you reach your goal of two listing appointments per day?
Anna Paduhovich21:16
Probably 50.
Carley Hathaway21:18
Okay. So your skills are really, really high because a lot of times it takes much more than that.
Anna Paduhovich21:25
It may. And it wasn’t always this way. I mean I wasn’t always able to do this. It started out probably 100. But as I’ve gotten better at it and more confident, it becomes easier.
Carley Hathaway21:35
Okay.
Ren Jones21:36
Tim Creech has a couple questions. First he wanted to know about accountability partners. How long do you keep them and do you change them out, things like that. I imagine it varies with how strong they are.
Anna Paduhovich21:47
It does.
Ren Jones21:47
Whether they’re showing up.
Anna Paduhovich21:50
Well. Right. And that happens. You get a flake that doesn’t show up. But now I have really good accountability partners, really good ones. In some cases I’ve been with for two or three years.
22:03 — Penalties for missing the schedule
Ren Jones22:03
Fantastic. So you just accumulate, play some Old Maid. On a Vulcan7 site we have some links to different places where you can find role play partners, probably some same places you went. Also, he was wondering, do you have any, I guess there’s rewarding yourselves and then there’s also the negative consequences. Do you have any, he said, “Do you have any penalties you use to make you stick to your schedule?” Do you have anything like consequences if you don’t follow your schedule?
Anna Paduhovich22:30
Yeah, my bank account.
Ren Jones22:35
Ouch. $10,000 less this week. Oh my God.
Anna Paduhovich22:40
I have people that I am responsible for. I have team members, I have accountability to my husband. So there’s folks that it’s not just me, they’re people that I’m responsible for. And buyer’s agents. So I have to meet those numbers. It’s not an option not to.
Carley Hathaway22:57
Good for you.
Ren Jones22:58
Good. Perfect sense. On Facebook, Brandon Defore wants to know if you can chat about your listing presentation a little bit. A couple comments on what that looks like and why it’s so strong and how long it is and stuff like that.
Anna Paduhovich23:15
I shouldn’t be in anybody’s house for more than 30 minutes. If you’re there for more than 30 minutes, you’re killing yourself.
Ren Jones23:22
You’re in and out 30 minutes. You realize most agents watching this show right now are in there a lot longer than that when they get in.
Anna Paduhovich23:28
I do know because I’m usually coming in and they’re still there. So 30 minutes in and out, get your act together and make it 30 minutes because nothing good is coming after 30 minutes. That’s number one.
Ren Jones23:42
Make a huge point. So you could do several in an afternoon.
Anna Paduhovich23:46
Yep, I can.
Ren Jones23:49
How many? Three, four?
Anna Paduhovich23:52
I’ve had five appointments in a day before. That’s a lot but it’s enough appointments down.
Ren Jones23:59
But if there were two hours long, you wouldn’t.
Anna Paduhovich24:02
There is no need under any circumstance for anybody to be in anybody’s house for two hours. No need.
Ren Jones24:08
You would think.
Carley Hathaway24:10
They’re already toning you out by then.
Anna Paduhovich24:12
After 30 minutes they’re toning you out.
Carley Hathaway24:16
Yeah. Good.
Ren Jones24:20
They’re looking for sale by owner role play. Somebody wants that. Elena wants to hear a for sale by owner role play. You open to doing that?
Anna Paduhovich24:31
Yeah, I would be happy to.
Ren Jones24:34
We could have some fun with that. So Carley’s a for sale by owner and you’re in Hampton Roads or Chesapeake or somewhere, aren’t you Carley?
Carley Hathaway24:47
Yep.
Anna Paduhovich24:49
So ring, ring.
Carley Hathaway24:50
Give me a call?
Ren Jones24:52
She’s calling.
Carley Hathaway24:53
Hello?
Anna Paduhovich24:54
Good morning. My name is Anna Paduhovich. I’m a local realtor here in town and I noticed that your house is for sale on Main Street. Was calling if you’re selling it yourself. Is that right?
Carley Hathaway25:06
Yeah, it is. Do you have a buyer to bring me?
Anna Paduhovich25:11
Carley, I do work with a lot of buyers. I’m curious, when you sell your house, where is it that you’re planning on moving?
Carley Hathaway25:19
I am moving to San Diego.
Anna Paduhovich25:21
Oh, that’s exciting. I bet you’re excited to move to San Diego, aren’t you?
Carley Hathaway25:26
I can’t wait. I love the weather there. I love Balboa Park. I’m very excited.
Anna Paduhovich25:31
Oh good. So tell me what’s taking you to San Diego?
Carley Hathaway25:35
I’m retiring and I’m just going to live the beach bum life.
Anna Paduhovich25:40
Wow, you have so much to look forward to. I know you have to be so excited about that.
Carley Hathaway25:45
I really am. Thank you. I’m so excited.
Anna Paduhovich25:48
So I’m curious, how quickly are you hoping to get your home sold so you can get to San Diego and get retired and be a beach bum?
Carley Hathaway25:55
I know. I’d like to have it sold within two, three months tops.
Anna Paduhovich26:00
So two to three months. Okay. And let me ask you, I’m curious, is the main reason that you decided to sell your home on your own, is that because you’re trying to save on commission?
Carley Hathaway26:11
Yeah, I mean I don’t want to pay commissions out. It’s a hot market right now. I know I can get it sold and if anything I’d rather give that money back to the buyer.
Anna Paduhovich26:21
I understand. So you want to save that money and potentially give it back to the buyer, right.
Carley Hathaway26:26
Yeah.
Anna Paduhovich26:27
Okay. Carley, if I could show you how I can help you to net more money than if you were to sell it on your own and that’s even after I get paid, would that be something that you might be interested in taking 5 or 10 minutes to see?
Carley Hathaway26:43
I mean, I guess. I’m having an open house this Saturday. If you want to just come by, you can.
Anna Paduhovich26:48
Listen, what a great idea for you to have an open house. That certainly gets you out there and in front of the buyers.
Carley Hathaway26:53
Thank you. I’m making cupcakes and I’ll put balloons out and stuff.
Anna Paduhovich26:58
Well, listen, it sounds like you’re doing a lot of the right things.
Carley Hathaway27:02
Yeah, I think so.
Anna Paduhovich27:03
But at the end of the day, if I could put more money in your pocket, wouldn’t it make sense to take 5 or 10 minutes to meet with me to see how I can do that for you?
Carley Hathaway27:11
Yeah, it would. I mean my goal is to make the most money possible. That’s why I want to do it myself.
Anna Paduhovich27:17
Well great. Why don’t we do this? Why don’t we set up an appointment? There’s certainly no obligation on your part to use me, but if what I say makes sense? It would make sense for you to list the home with me. Right?
Carley Hathaway27:30
Yeah. I can’t argue with that.
Anna Paduhovich27:33
Well, great. What time works for you this evening, 5:00 PM or 6:00 PM?
Carley Hathaway27:40
Let’s do 5:00 PM.
Anna Paduhovich27:41
Perfect. And then I’d go into the prequel after that.
Ren Jones27:44
Perfect. Great. Awesome. That is great.
Carley Hathaway27:48
Very good. That was really good. I love how you got me excited about moving to San Diego. I think that’s really key because you turned my attitude around and made it really positive.
Anna Paduhovich27:57
That’s what you have to do, especially when you’re on the phone with for sale by owners because they’re getting called by all these other agents. They’re getting called by all these other people and if you can’t provide value, why do they want to waste their time talking to you?
Carley Hathaway28:11
I agree. That was great.
Ren Jones28:15
Somebody wants to hear your pre-qual role play.
Anna Paduhovich28:19
So it’s this, it’s the Mike Ferry pre-qual, all those scripts online.
Ren Jones28:23
All those questions. Yeah. Okay, good. All right. They can go there if they want to download that one.
Carley Hathaway28:29
Anna, let me ask you this. If you are on the phone with someone for a while to get the appointment, do you always pre-qual right after? Or do you maybe call back the next day? Or how do you do that stuff.
Anna Paduhovich28:41
100% of the time. I’m not putting anybody down in my book unless they have been pre-qualified.
Ren Jones28:46
Gotcha.
Carley Hathaway28:47
Okay. Even if you’re on the phone for a while, you’re going to pre-call right after?
Anna Paduhovich28:50
Why not?
Ren Jones28:51
Patrick Bain wants to know how will you net me more if I’m not paying a seller’s commission?
28:58 — Why a for sale by owner nets about 8% less
Anna Paduhovich28:58
So when you get to see the seller and you’re sitting down, you’re going through everything that you’re going to do, there’s absolutely 100% value in using us. NAR says that they take about 8% less than when they’re a for sale by owner. And being able to explain that to them is important because they don’t understand. They don’t that buyers are going to offer them less because they think there’s not another agent on the other side.
Ren Jones29:24
There’s a lot of risk in that whole process.
Anna Paduhovich29:26
Well, there’s a lot of risk. There’s a lot of stuff that you don’t know about.
Ren Jones29:29
A lot of fall through risk. Perfect. That’s great. And again, Patrick, she’s not saying that over the phone, only in front of… So when they ask how you would do that, you’re going to say, “Great, what would be better 4:00 PM or 6:00 PM?” And meet with them and lay it all out because it’s not a one sentence answer, is it?
Anna Paduhovich29:53
I’m not doing any selling over the telephone. I only sell face to face. So I’m not doing any selling over the telephone.
Ren Jones29:58
That’s where agents get in trouble so much. They get drawn into doing a presentation over the phone.
Anna Paduhovich30:04
And that just doesn’t happen. It’s not worth anybody’s time then. So if they ask you that, “Great. I’m more than happy to show you. What time works for you, 5:00 PM or 6:00 PM?”
Ren Jones30:13
Sandra Milano, she’s a brand new agent. What are reasonable goals and how long does it take to be able to convert one? You talk to 25 people to get one person to meet with you. I don’t know what the answer to something like that would be, but any comment you want to make to somebody brand new like that.
Anna Paduhovich30:30
Listen, this is a really fun business. It’s a great job. You’re so blessed to have it. Just be tenacious and make it fun. Joke with people, have conversations. The most important thing you do is have conversations with people every single day. So just focus on that. Have conversations. Don’t over complicate it.
Ren Jones30:51
Yeah, we do, don’t we.
Carley Hathaway30:52
Great advice.
Ren Jones30:53
Or we get distracted or we don’t make it. It’s a context.
Anna Paduhovich30:56
All of those things.
Ren Jones30:59
This has been great, Anna. I am just thrilled that we got to do this and there’s a lot of valuable stuff. Several people are going to want to play this over and over and over again.
Carley Hathaway31:09
Yeah, that was a great role play. I think we all got a lot of great takeaways from this. Thank you so, so much for joining us today.
Anna Paduhovich31:16
Absolutely.
Ren Jones31:16
I appreciate that a lot. Let me read my little commercial, if you will. So folks you’re listening, if you’re watching on Vulcan7 and you want to get involved with the Lead Gen Facebook group who airs the show as well, they’re at facebook.com/groups/gotobjections. Also, I want to thank Aaron Wittenstein who runs the group. He has a program called expiredmasteryelite.com. And finally, if you’re watching on Facebook and you’re not yet involved with Vulcan7, make sure to sign up at vulcan7.com/leadgen for a special deal.
31:53And then most important, Anna’s secret. She hasn’t shared it yet. What she does, she makes her calls, gets on the phone at 9:00 AM, calls through till about lunchtime and then to reward herself. She didn’t tell you what the rewards were. It’s only one thing. It’s delicious, Graeter’s mint chocolate chip. You can buy it anywhere in North America. Just go to graeters.com. Only the mint chocolate chip, only the mint chocolate chip will help you get listings. All the other ones are for buyers. And if the house is struggling to sell, dig a hole in the front yard and bury it upside down, it will get the home sold. Appreciate everybody being here, and next week we’ll have another exciting guest. It’ll be hard to top this one though.
Carley Hathaway32:34
I know. This was the good one.
Ren Jones32:35
Appreciate it so much, Anna.
Anna Paduhovich32:37
Have a great day.
Carley Hathaway32:39
Bye, thank you so much.
Ren Jones32:39
See everybody next week. Thank you, everybody.
32:39
Questions this episode answers
How many listing appointments should an agent set per day?
Anna Paduhovich holds herself to two qualified listing appointments a day and treats that as her whole responsibility. She says reducing the target to a single number keeps an analytical mind from getting overwhelmed, and frames it as what she owes her family and the people who work for her.
What does a top producing agent’s morning routine look like?
Paduhovich is up at 5:15 and works out, then runs a power hour of visualisation and writing down goals for the year, five years and beyond. She shares those with an accountability partner every day. By 9:00 she is prospecting, and she stays on the phones until noon.
How do you move up to a higher price point?
Paduhovich upgraded everything around her: her clothes, how she speaks to people, her car, her materials and even the paper she uses. She credits the change mostly with her own confidence, and says it made people want to hire her.
Why should you pre-qualify before a listing appointment?
Paduhovich pre-qualifies to the nth degree using the Mike Ferry questions and works on it with her coach. Her reasoning is that there is no point wasting the seller’s time or her own if they are not going to list. Carley Hathaway notes newer agents avoid it because they do not want to hear no.
How do you answer a for sale by owner who wants to keep the commission?
Paduhovich points to the NAR finding that for sale by owners take about 8% less, because buyers offer less when they know there is no agent on the other side. She makes that case sitting in front of the seller rather than on the phone, closing for a 4:00 or 6:00 appointment first.
Anna Paduhovich
Sells in Virginia Beach, Virginia, where she closed 90 homes last year and has since moved to a higher price point.
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