S5 E16May 16, 2019·27 min·Tim Davis, Central Oregon Realty

How Tim Davis hits 45 contacts before noon and closes 189 sales a year

Tim Davis has prospected every morning for 29 years and is closing on 189 sales a year in Central Oregon. He starts at 8:30, works new expireds then FSBOs then past clients, and hits 45 contacts by noon. He handles objections by closing two or three more times.

How Tim Davis hits 45 contacts before noon and closes 189 sales a year
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Key takeaways

  1. Starts calling at 8:30 and does not stop until he has 45 contacts, usually hitting the number right at noon
  2. Works new expireds first, then for sale by owners, then past clients, so the morning does not turn monotonous
  3. Closes two or three more times after the first no, on the basis that most agents run one script and one close then hang up
  4. Ends objection handling with would that help you, which turns the close into a permission question
  5. Answers we are not selling with if you got an offer today, would you look at it
  6. Calls every FSBO at least once a week, usually Monday, opening with how the open house went and whether they got offers
  7. Texts straight after an unanswered call, which he says produces noticeably more callbacks

Transcript

00:00 — Welcome and meeting Tim Davis

Ren Jones00:04

It’s that time. Welcome to Roadmap. How to take three listings a week until you’re ready for more? Each week we interview a great agent who’s taking 2, 3, 4 listings a week. And we have an exciting guest today. We encourage you to take notes and apply as much of the knowledge as quickly as you can, and then use the copycat principle. If you’re watching on Vulcan7 or the Lead Gen Facebook group, you’ll have an opportunity to ask questions during the broadcast. Let me introduce my co-host from San Diego, Carley Hathaway. That’s carleyhathaway.com. Hi, Carley. How’s the real estate business?

Carley Hathaway00:49

Hi, Ren. Hi, everybody. Real estate is great. I am loving being a listing agent, so happy to not drive people around as a buyer’s agent. Things are going really good.

Ren Jones00:59

Good. And you have closings, closings, closings. I know you’re doing a lot… Making a lot of calls and hitting a lot of success.

Carley Hathaway01:07

Lot of calls. So, I did seven hour calling prospecting on Monday. It went really well.

Ren Jones01:13

Seven hours?

Carley Hathaway01:16

Everything hurt when I was done, but it was worth it.

Ren Jones01:20

Except your bank account didn’t hurt at all.

Carley Hathaway01:24

No.

Ren Jones01:24

All right. Before I introduce our guest today, I want to remind everybody that we’re simulcasting the show on the private Lead Gen Facebook group. They have roughly 51,000 members, so we have a large audience there today as well. And we’ll be pausing for our commercial message during the show as a thank you to the Lead Gen folks. So, let’s welcome our guest today, from beautiful central Oregon, Redmond Ben, Mr. Tim Davis. Hi, Tim.

Tim Davis01:55

Thank you. Good to be here.

Ren Jones01:56

Glad you’re here.

Tim Davis01:58

Yeah.

Ren Jones01:58

And folks, Redmond is near Bend, right? Bend and Redmond are side by side, and anywhere in central Oregon. So, if you know somebody that wants to move there or sell their home there, call Mr. Tim Davis.

Tim Davis02:13

I appreciate it.

Ren Jones02:15

That’s right.

Tim Davis02:16

29 years. Yeah.

Ren Jones02:18

29? Good job.

Carley Hathaway02:21

I like it.

Ren Jones02:21

That’s exciting. What’s the goal for this year?

02:25 — A goal of 189 closings

Tim Davis02:25

Close to 189.

Ren Jones02:30

189 is the goal closed. Okay, good.

Carley Hathaway02:33

I like it.

Ren Jones02:35

Fantastic. And Tim’s got this really boring life. He makes a lot of money and he has a lot of time to spend it because he does that one thing, that one thing every morning, right?

Tim Davis02:49

That’s right. Prospect.

Ren Jones02:50

Prospect.

Carley Hathaway02:51

Every morning. No matter… Okay. So, let me ask you this, you’ve been doing this for almost 30 years, you still get up every morning and prospect?

03:00 — Still prospecting every morning after 29 years

Tim Davis03:00

I do. Yeah. I have to. It’s kind of a habit.

Carley Hathaway03:03

Yeah. Okay. All right.

Tim Davis03:04

And if I do miss it in the morning, honestly, then I will pick it up at night or midday, but I make it happen.

Ren Jones03:10

You get it-

Carley Hathaway03:12

Okay. And what’s your number of contacts you try to reach a day?

03:15 — Forty-five contacts, done by noon

Tim Davis03:15

45.

Carley Hathaway03:17

Wow. Okay. All right. What time do you get on the phones normally?

Tim Davis03:24

About 8:30.

Carley Hathaway03:25

Okay. All right. How long about does it take you to get your 45 contacts?

Tim Davis03:33

I’ll hit it right at about noon.

Ren Jones03:36

All right. It’s about 12 an hour.

Tim Davis03:39

Yeah.

Ren Jones03:39

14 an hour. 12, 14 an hour.

Tim Davis03:41

Depending on what I’m calling, of course. Just listed, just sold calls. Of course, you can get more numbers that way.

Ren Jones03:50

Can you pick up some speed on that?

Tim Davis03:51

Yeah. For sale owners and expired’s now, especially with the market, not as many and more people calling them. So, it takes longer to get through those.

Ren Jones04:03

And your database, too, you’re calling them? Good.

Carley Hathaway04:08

Do you have a schedule, time blocking when you call who? Does it depend on the mood? How do you decide who you’re going to call in the mornings?

04:15 — Expireds first, then FSBOs, then sphere

Tim Davis04:15

I always start with new expired’s first thing. Yeah. I do have a schedule. Then, I’ll roll into for sale by owners after that. And then, I’ll throw in a little past client sphere just to keep it interesting. So you don’t get the mundane boring-ness every day.

Ren Jones04:36

Shift through the gears.

Tim Davis04:38

Yeah, exactly. Hit all the categories.

Carley Hathaway04:40

Yeah. Okay.

Tim Davis04:41

But that’s pretty much what the morning schedule is with that.

Ren Jones04:47

So yeah, I mean, no call reluctance, obviously. Calling people is not a problem.

Tim Davis04:52

No.

Ren Jones04:52

And the population in the area you’re calling… Roughly, what is that population?

Tim Davis04:59

Well, in Redmond, we’re a lot bigger now. We’re close to almost 30,000 now.

Ren Jones05:03

And Bend?

Tim Davis05:04

In Bend it’s getting really huge, they’re 75 now. About 75,000.

Ren Jones05:13

All right. So, with all the little towns and whatnot, so maybe 120?

Tim Davis05:20

Yeah. And that’s it. We have all the surrounding smaller communities. And they’re in that 20 range, 20 to 30,000 people.

Ren Jones05:28

So folks, figure out… And there are people where they’re in cities with a million, 2 million, 3 million, 5 million. All you need is a little part of town, 120,000 to do 189 sales a year.

Tim Davis05:43

Yeah. Anything you can service, you can cover it.

Carley Hathaway05:46

Got to make those phone calls. So, let me ask you this, you said you feel like more recently it’s a little bit more competitive calling those expired’s even in a smaller area like yours. Does that discourage you? When you get on the phone and maybe you’re the fifth or sixth phone call, does that kind of, “Okay. Let me hang up.” Or how do you handle that?

06:07 — Beating the competition by closing more

Tim Davis06:07

That’s a really good question. No, it doesn’t really discourage me because I just close more. I think a lot of agents get on the phone with them, go through the initial script, maybe one close the end. So, I’ll just keep going back in there and close two or three more times. So, it warms them up. A lot of them, at that time, will get tired, or I’ll go just for the appointment right out of the gate. That’s in my service area. I just sold 15 homes in that area in the last couple of months. Let’s just set it up right now. So, it makes it… I like that, actually.

Carley Hathaway06:53

Gives you something a little bit…

Tim Davis06:56

Yeah. I mean, either gets them… They’re set to set the appointment and they’re ready to go, or they’re not motivated and you’re onto the next one.

Ren Jones07:06

So I mean, really, Carley, you nailed it on the head because that is one of the biggest issues. So many agents, they get to no and they hang up. There’s the, “I’m sorry.” They hang up. Whereas, you keep going back, you keep going back in.

Tim Davis07:16

Yeah. Because the expired’s more a little frustrated, of course. So, it takes a little bit more to get them there than four or five questions. So, that’s mine. I try to ask more questions, stay on there a little longer with them.

Ren Jones07:32

So, how do you get them to… When they’re ready to hang up, what do you say that gets them to stay a little longer?

Tim Davis07:38

I’ll ask, “If you really could move, would you still? Do you really want to move? Do you still want to…” Whatever they told me, I’ll go back to that motivation. But also-

Ren Jones07:49

What about, say, a previous agent, “We’re just going to stay with Mary.”

07:52 — Would that help you

Tim Davis07:52

I can appreciate you want to stay with Mary. I just want definitely give you a second opinion just to make sure everything happens this time. Would that help you? I put more of a ask for permission on the close for what their goal is, and that works out really well.

Ren Jones08:12

“Would that help you?” I like that one.

Carley Hathaway08:14

Yeah.

Ren Jones08:15

I got to write that one down.

Tim Davis08:15

It’s more of a-

Carley Hathaway08:17

Being there for service is helpful.

Tim Davis08:18

Yeah.

Ren Jones08:21

“Would that help you?” Yeah, that is-

Tim Davis08:22

Absolutely.

Ren Jones08:23

I have not heard that one. Every year-

Tim Davis08:27

It’s more to the… The consumer, I think, with the hard close on the phone, they get so much of that for so long. Where, I think, if you’re lightening that up, it’s more conversational, but with questions based on their needs and really listening. And I throw that in.

Carley Hathaway08:49

What about the, “I’m just not going to sell it. We’re just not selling. I got to go. We’re just not selling.”

08:55 — If you got an offer today, would you look at it

Tim Davis08:55

You’re not selling? I understand that. If you got an offer today, would you look at it?

Carley Hathaway09:00

Yeah, I probably would.

Tim Davis09:00

Okay, great.

Ren Jones09:03

Then, that’s what he did. He just said, “Would you look at it?” He’s reduced it to the ridiculous.

Carley Hathaway09:08

Yeah. Would you look at it?

Ren Jones09:09

If you got an offer today, would you still want to sell it? “Well, I don’t know.” But if you say, “If got an offer today, would you look at it?” Look at the temptation of that. Well, like you’re saying, you wouldn’t even look at it?

Carley Hathaway09:20

And I like how you keep it simple because a lot of times we hear, “Well, if I brought you a full price cash offer right now, would you still sell your home?” I like that you kept it simple.

Tim Davis09:31

Yeah. Well, thank you. Yeah. That works good.

Carley Hathaway09:33

Yeah. Okay. So, my other big objection I get with FSBOs is, “Yeah. Whatever. Bring me a buyer. Yeah. Come by if you have a buyer. Whatever. Yeah. Do you have a buyer? Call me later.”

Tim Davis09:46

Okay. I can appreciate that. We can always bring you a buyer, right? But I’d really like to know is what you want to net out of the property, where you want to go and what’s important to you in the process. So, let’s just set up a time and, actually, I can do it at two today and we’ll just see what your goal is. Sound good?

Carley Hathaway10:08

Sounds good. I like that.

Ren Jones10:09

Oh, my gosh. I mean, you want to play the last five minutes of these responses over and over and internalize it, because you would then set more appointment.

Tim Davis10:22

Yeah.

Carley Hathaway10:23

I like it. That’s a good one. Okay-

Ren Jones10:24

Carley, where else are you stuck? Because Carley’s making calls every day.

Carley Hathaway10:27

Yeah.

Ren Jones10:29

Where else? I mean-

Carley Hathaway10:30

Okay. So, the other ones with FSBOs that I’m getting hung up on is, “Yeah. Just come to my open house on Saturday. Just come to my open house.”

10:38 — Answering come to my open house

Tim Davis10:38

Yeah. I’m glad you brought that up because that’s a good one right now. I appreciate you saying that. So, we can always just come to the open house, but there’s no way when they come to the open house that I can really see if I can get your home sold. So, what I’d like to do is just set up a time, I can always come to the open house, but set up a time just us together and show you our marketing plan. All right? It’ll only take 10 to 15 minutes, no obligation. Does that work for you? I got some time today or tomorrow.

Carley Hathaway11:11

Just shoot me an email.

Tim Davis11:13

Shoot me an email? I can appreciate that. And let me ask you, what time do you guys get home at night?

Carley Hathaway11:18

Usually, I’m home around four.

Tim Davis11:20

Four o’clock? Okay. So, four or, say, 4:30, could I just pop by and say hi?

Carley Hathaway11:26

I suppose that could work.

Tim Davis11:27

Awesome. I’ll see you then. Thanks.

Carley Hathaway11:29

All right. I think it’s-

Tim Davis11:32

Something like that. I try to… Instead of just… If I didn’t get the appointment, is go see you. Get there.

Ren Jones11:37

And the tonality is relaxed and calm and-

Carley Hathaway11:40

Very relaxed

Ren Jones11:42

And not too formal.

Tim Davis11:45

Yeah. Got to be conversational.

Ren Jones11:47

Yeah.

Tim Davis11:47

Yeah. Has to stay conversational.

Ren Jones11:50

Yeah. Do a couple more, Carley. This real… I mean, we’re going to… There’s a little tape reel here.

Carley Hathaway11:57

Okay.

Tim Davis11:58

Give me some good ones.

Carley Hathaway12:00

I’ve gotten some good ones. Okay. So, I have a FSBO guy, but he’s a contractor too, so he knows his stuff. So, after the, “Well, where are you going to be moving next?” “None of your business.”

12:14 — The contractor who would not talk

Tim Davis12:14

Where are you going to be… “None of your business.”? So, he’s a contractor. Okay. I appreciate that. So, is your goal to grow your business or find other properties?

Carley Hathaway12:31

Find other properties. I just find need to get out of this and move on to the next one.

Tim Davis12:37

Fin other properties? Move on to the next one? Okay.

Carley Hathaway12:37

I can sell it… I can sell it myself.

Tim Davis12:40

Sure. I can understand that. You can definitely try to sell it yourself, you bet. If I could net you the price you want and find you some other properties that you may be interested in, would that help you at all?

Carley Hathaway12:53

I mean, that would interest me.

Tim Davis12:55

Would that interest you? Okay. What kind of properties do you like to build?

Carley Hathaway12:59

I’d like to do fixers. Not entire teardown’s, just more flips.

Tim Davis13:04

More flips? Okay, great. And I’d just like to see what your formula is and see what you look for in the flip. So, we’ll just talk about that. So, do you have any time this week or next week to get together?

Carley Hathaway13:15

Yeah. I’m looking, though, would you do 1% commission?

Tim Davis13:20

1% commission? It’d be hard to sell it at 1% for you because you want to net the most money, correct?

Carley Hathaway13:25

Yeah.

Tim Davis13:26

Yeah. And we want to get all the agents working for you, besides myself, to help you get that price, okay? So, let me show you how we can cover the fee, all right? And still net you the most compared to what you could do with your marketing. If it doesn’t work, you just tell me it doesn’t work. Does that sound good?

Carley Hathaway13:46

I guess that would work. Yeah. I guess I have nothing to lose.

Tim Davis13:48

Yeah, just a business decision. So, what’s best for you? Morning or afternoon?

Carley Hathaway13:53

Morning.

Tim Davis13:54

All right. Morning. How about eight o’clock tomorrow? See you then.

Carley Hathaway13:57

Sounds good.

Ren Jones13:59

Tim, what if they’re not a contractor, investor or whatever and they’re hesitant to tell you where they’re moving to. Maybe it’s a divorce, who knows? But what do you say? How do you soft shoot through that?

Tim Davis14:11

What’s the objection? I’m sorry.

Carley Hathaway14:14

They’re not going to tell you what-

Ren Jones14:15

You’re like, “Where are you moving to next?” And like, “I really don’t want to get into what we’re doing, where we’re moving to. But if you have a buyer…”

Tim Davis14:25

So, if you have a buyer, you work with us, right?

Ren Jones14:28

Yeah.

Tim Davis14:29

So, to make that happen I need to know when would you like to close by?

Ren Jones14:36

July.

Tim Davis14:37

July? Okay. So, you’re going to close by July. So, where are you going to?

Ren Jones14:44

We’re moving to Salem.

Tim Davis14:46

Salem? Nice. So, do you want to be in Salem by July or just starting to move out of here by that time?

Ren Jones14:56

All right. So, you just go back in and…

Tim Davis14:58

Yeah.

Ren Jones14:58

And this tone is so soothing.

Carley Hathaway15:02

Yeah. Calm and relaxed.

Ren Jones15:06

Right. Yeah.

Carley Hathaway15:06

What if you get the call and they’re super fired up and angry, do you still just try to stay calm? Or do you mirror and match? How do you handle that?

Tim Davis15:15

I mirror and match. Yeah.

Carley Hathaway15:18

Okay. Can we try one?

Tim Davis15:19

Yeah.

Carley Hathaway15:20

We’re really putting you to work today.

Tim Davis15:21

That’s okay.

Ren Jones15:22

Carley knows the angry ones.

Carley Hathaway15:25

I get a lot of angry ones.

Tim Davis15:27

I can tell already.

Carley Hathaway15:28

I get angry ones. Okay. So, do you want to call me? I’ll be an angry expired.

15:33 — A live angry expired role play

Tim Davis15:33

Okay. Ring, ring, ring.

Carley Hathaway15:36

Hello.

Tim Davis15:38

Hello, this is Tim Davis with Central Oregon Realty here in Redmond. How are you today?

Carley Hathaway15:43

Another agent. Great.

Tim Davis15:45

Great. I know. Probably driving you crazy, huh?

Carley Hathaway15:48

Crazy. I don’t know how you people get my phone number. I’m frustrated. Where were you when I needed to sell my home?

Tim Davis15:55

I know. I was working on getting the home sold that I had. So, when do you plan on interviewing the right agent for the job of selling your home?

Carley Hathaway16:02

What makes you think my agent wasn’t the right agent?

Tim Davis16:05

Well, no, I just… It didn’t sell.

Carley Hathaway16:08

I know it didn’t sell.

Tim Davis16:10

I know you didn’t sell. So, if you sold it, where are you going next?

Carley Hathaway16:14

We’re going to Colorado. I can’t take it here anymore.

Tim Davis16:16

Colorado. Can’t take it anymore. Okay, good. Now, how soon would you like to be there?

Carley Hathaway16:20

I mean, three weeks ago.

Tim Davis16:23

You had to be there three weeks ago? Okay. And what do you think stopped your home from selling, Carley?

Carley Hathaway16:30

I don’t know.

Tim Davis16:31

You don’t know? Okay. And how’d you happen to pick the last agent you listed with?

Carley Hathaway16:38

It was my husband’s cousin.

Tim Davis16:41

Husband’s cousin. Okay. And what did that agent do that you liked best?

Carley Hathaway16:51

Nothing.

Tim Davis16:52

Nothing. Wow. What do you feel they should have done?

Carley Hathaway16:56

I mean, get my house sold, right?

Tim Davis16:58

Get your house sold. That’s what you want, right?

Carley Hathaway17:00

Yeah.

Tim Davis17:01

Well, let’s get your house sold. I’ll see you at two o’clock.

Carley Hathaway17:03

Okay.

Tim Davis17:03

Okay. Bye.

Ren Jones17:07

I mean, it’s a master of tonality.

Carley Hathaway17:10

It is. Because a lot of times when they get really angry at me, I start to get flustered and it’s like…

Tim Davis17:14

Yeah. And the key with that is about in the middle they usually calm down.

Carley Hathaway17:20

Yeah, definitely.

Tim Davis17:21

Or they hang up on you. So, it’s going to be-

Carley Hathaway17:28

That’s true.

Ren Jones17:28

One of the two. So, there you go.

Carley Hathaway17:28

Yeah. I got a hang up the other day and then called them back the next day and totally different conversation.

Tim Davis17:33

Exactly. You never know. They might be having a bad day, caught them when something’s going on. People change.

Carley Hathaway17:40

Yeah. And I think, too, if you make a joke of it or try to get them to laugh, they let their guard down.

Tim Davis17:47

Yeah. Humor is always great. Throwing humor in there is awesome.

Ren Jones17:51

Carley, you should go up there and shadow. There’s some unique things about his area. For example, there’s only one Blockbuster left in the world. It’s in Bend, on Revere Avenue in Bend. There was one other one in Australia and it closed. And now, the last one in the world is in Bend, Oregon.

Tim Davis18:14

Yeah.

Carley Hathaway18:15

I love it. I’m going to have to go shop at Blockbuster.

Ren Jones18:17

And they do a lot of VHS there.

Tim Davis18:22

It’s still open. People still go in there too. That’s funny.

Carley Hathaway18:25

Yeah. That’s awesome.

Ren Jones18:26

And Tim had the first drive through real estate office in North America.

Carley Hathaway18:33

Really?

Tim Davis18:33

That’s right. I did.

Carley Hathaway18:41

What’s drive through real estate?

Ren Jones18:41

It wasn’t intentional, though.

Tim Davis18:41

No,

Carley Hathaway18:41

Did someone drive their car into your office?

Tim Davis18:43

It did run into my office. Yeah.

Carley Hathaway18:45

Oh, my God. Were they drunk?

Tim Davis18:46

Yeah. He was drunk. He was hammered. Drove right in there and left me a note.

Carley Hathaway18:53

Oh, my God.

Ren Jones18:55

But it is a slightly different world than San Diego. For example, Tim, when you go on vacation, if you take some time off for just you, I don’t mean the family, but just you. Where do you take off and what do you go do?

Tim Davis19:09

I go open the mountains and I hunt.

Ren Jones19:10

What do you hunt?

Tim Davis19:12

Elk.

Ren Jones19:13

Elk? Elk hunting?

Tim Davis19:15

Yeah. Elk hunting. Yeah. Deer hunting.

Ren Jones19:18

Ain’t that exciting? That is-

Tim Davis19:20

Love it. Yeah.

Ren Jones19:21

You guys still going over to Hawaii a lot?

Tim Davis19:24

Yeah. We go once a year and other trips. I’m taking more time off there.

Carley Hathaway19:29

Good for you.

Ren Jones19:30

Sell a 189 homes and you own all this rental property and buy all this investment and commercial property. You got money, and you’re a listing agent.

Tim Davis19:41

Yeah.

Ren Jones19:41

Right.

Carley Hathaway19:42

Do you have a team that you run? I mean, obviously-

Tim Davis19:44

Yeah, I do have a team. A very good team.

Carley Hathaway19:47

Can you break down what your team consists of?

19:50 — The team behind the numbers

Tim Davis19:50

I have two admin, and Alicia’s kind of my assistant as well on the admin side. And I have five buyers agents on my team. Two of those are helping me on the listing side now as well. And we’re incorporating that in the business now, which is different, but that’s working out really well. So, they’re making calls as well and starting to list property too.

Carley Hathaway20:18

And are you coaching them on the expired and FSBOs?

Tim Davis20:21

Yeah.

Carley Hathaway20:22

How fun, good.

Tim Davis20:24

Yeah. Works good. It’s cool.

Carley Hathaway20:26

Good.

Tim Davis20:26

Yeah.

Carley Hathaway20:26

And what is the majority of your business coming from? Is it past clients or neighborhood or expired’s?

Tim Davis20:35

It’s a mixed bag right now. That always depends on the market, of course. Let me look at my numbers here.

Ren Jones20:41

Yeah. That real beautiful place. What is it, Park Lake Estates?

Tim Davis20:46

No lake, no park, no estates.

Ren Jones20:50

They call it Park Lake Estates and there’s no lake, there’s no park and it’s certainly not an estate.

Tim Davis20:58

You still remember that. That’s awesome. But yeah, the answer to your question, yeah, it’s still more… It’s a smaller number from… I’d say, more is 20, 30% percent FSBOs right now. Rest is past clients. Not as many as expired’s as usual, because we’re just not getting as many expired’s to call as we’ve had in the past.

Carley Hathaway21:27

That’s a big percentage for FSBOs. How long do you see the market taking for them to realize they need an agent? How long are they on the market themselves before you feel like they need you?

Tim Davis21:40

It’s been… It takes a little longer than most people think. It’s running about two weeks, two to three weeks.

Ren Jones21:49

I would think luxury would expire. How is Sun River doing?

Tim Davis21:53

Yeah. The higher end is expiring now. Market shifting a little bit there.

Ren Jones21:58

Are you doing much with that?

Tim Davis22:00

Yeah. Still calling. Not as much as I used to, but yeah.

Ren Jones22:04

Okay.

Carley Hathaway22:05

So, what does your follow-up calls look like for those FSBOs? Because you said that you like to call them the first day and you’re saying it takes two or three weeks. So, how often are you calling?

22:16 — Calling every FSBO on a Monday

Tim Davis22:16

I’m calling them a minimum of once a week, okay?

Carley Hathaway22:19

Okay.

Tim Davis22:20

I’ll call them up and just… It’s a call usually on a Monday, which is different than a lot of people, because I’ll say… Most of them are doing open houses. “How’d your open house go? Did you receive any offers?” Ask again, “When do you plan on interviewing agents for the job of selling the home?” And just keep leading them that way.

Carley Hathaway22:43

Do you send anything else? Do you send emails or flyers?

Tim Davis22:45

I am texting now.

Carley Hathaway22:47

Okay.

22:48 — Texting straight after the call

Tim Davis22:48

A lot is follow-up too. And that’s the new wave too as well, is follow-up. Call them, don’t get them. “Hey, I just gave you a call.” Text them real quick. Back and forth.

Ren Jones23:02

Nice.

Tim Davis23:03

Getting a lot more callbacks that way now.

Carley Hathaway23:07

Good. Okay.

Ren Jones23:09

Different than the old days.

Tim Davis23:12

That’s just the way it is.

Ren Jones23:14

Do you text on Google Voice or something like that? or on your phone?

Tim Davis23:18

I just talk on it.

Ren Jones23:20

On your phone?

Tim Davis23:21

Yeah, on my phone.

Ren Jones23:22

You’re texting-

Tim Davis23:23

Yeah. So, I can still prospect with the headset, have that here, you know what I mean? That way you can just…. Goes a lot quicker.

Carley Hathaway23:31

Like a machine.

Tim Davis23:32

But it’d be nice to have it on bulking where we can text straight the program or something.

Ren Jones23:40

Well, there’s a reason that it’s not there. And if it was, we would go out of business in about three weeks because every expired would get 30 texts.

Tim Davis23:50

I see what you’re saying. Yeah.

Ren Jones23:51

That would put us… So, you’re better enough to just open Google Voice and set it up for texting and just use that…

Tim Davis23:58

Okay. That makes sense.

Ren Jones24:00

Open another tab and open up Google Voice and just text with that. Because if everybody was… You don’t want us to do it because they would drown in them and they would never notice your text.

Tim Davis24:16

Yeah. Then, it’ll change, like email.

Ren Jones24:18

And then, you would stop getting results.

Tim Davis24:20

That’s true. Yeah. But it’s a great follow-up tool. The text, the call, the text. Yeah.

Ren Jones24:29

Good.

Carley Hathaway24:30

I like it.

Ren Jones24:30

Well, this has been a fun… I mean, there’s such good, rich materials, especially in those role plays.

Tim Davis24:36

I hope I helped you there. That’s awesome.

Carley Hathaway24:38

Yeah. That was good. I’m glad you let us go through with it. Some people chicken out, so thank you for that.

Tim Davis24:43

No way. That’s the only way we grow. Do it.

Carley Hathaway24:46

Yeah.

Ren Jones24:47

He’s got it on automatic.

Carley Hathaway24:49

I need to focus on staying cool, calm, and collected. I’m going to channel you when I make my afternoon calls. And I’m going to start calling on Saturday mornings, so I’ll really need to stay calm.

Tim Davis24:57

That’s a good time. Saturday mornings are a great time.

Carley Hathaway24:57

I think so too. I think I’m going to start at 10:00 AM, what do you think?

Tim Davis25:04

Yeah. That’s good. I know people that do it at eight and they’re actually pretty successful with it. Personally…

Carley Hathaway25:09

I’m nervous about eight. I don’t want to get my head bit off.

Tim Davis25:12

Yeah, exactly. But yeah, a lot less competition, a good time to hit them. They’re actually home.

Carley Hathaway25:19

Yeah.

Tim Davis25:20

Or not busy. So, you get more of the attention span with the sellers.

Carley Hathaway25:24

Yeah. Okay. I’m going to try it. I’ll keep you all posted and let you know how it goes. Saturday mornings.

Tim Davis25:30

Sounds good. Awesome.

Ren Jones25:32

Good deal.

Carley Hathaway25:34

Yeah.

Ren Jones25:36

Wonderful.

Tim Davis25:37

Yeah.

Carley Hathaway25:37

So, thank you so much for being here. I think this was amazing.

Tim Davis25:40

Thank you guys.

Carley Hathaway25:40

I know I’m going to re-watch it at least two or three times. I have some great takeaways. Thank you so much.

Tim Davis25:46

Okay. Good.

Ren Jones25:46

Let me read this last thing. If you’re watching on Vulcan7 and you want to get involved with the Lead Gen Facebook group, who is simulcasting this show right now, you can join them at facebook.com/groups/gotobjections. And Aaron Wittenstein, who runs that program, has a program called trajectorynow.com. And if you’re watching on Facebook and you’re not involved with Vulcan7, just make sure to sign up at vulcan7.com/leadgen for a special deal.

26:16And finally, Tim Davis’s secret, when he gets done, right around noon, he’s talked to 45 people. What inspires him? What gives him the stamina and the power through the whole day so he goes and signs those listing contracts? He goes and gets some delicious Graeter’s mint chocolate chip. This is the one for listings. You want the mint chocolate chip because that makes you powerful with listing property, the other flavors are for working with buyers. And if the listing is slow to sell, you dig a hole in the ground and bury it upside down and that listing will sell just like that.

26:57I gave away your secret, Tim. I want to appreciate everybody for being here on the show. Thank you. And we’ll be back next week with another amazing real estate agent who is taking 2, 3, 4 listings a week and 189 sales.

Carley Hathaway27:14

Yeah.

Ren Jones27:15

That’s a good living.

Tim Davis27:20

Thank you. Yeah. It is. Very blessed.

Ren Jones27:22

Thank you so much, Tim.

Tim Davis27:23

Thank you. Have a great day.

Ren Jones27:24

See you.

Carley Hathaway27:24

Bye.

Tim Davis27:24

Take care. Bye-bye.

Ren Jones27:24

Bye.

27:24 

Questions this episode answers

How many calls should a listing agent make in a morning?

Tim Davis works to 45 contacts a day, starting at 8:30 and usually hitting the number right at noon, which is roughly 12 to 14 conversations an hour. After 29 years he still does it every morning, and if he misses it he picks it up midday or in the evening rather than skipping.

What do you say when an expired seller says they are relisting with the same agent?

Tim Davis does not argue. He says he can appreciate they want to stay with that agent, then offers a second opinion just to make sure it happens this time, and closes with would that help you. Turning the close into a permission question keeps the call conversational.

How do you respond to a FSBO who says just bring me a buyer?

Tim Davis agrees he can always bring a buyer, then redirects to what the seller wants to net, where they are going, and what matters to them in the process. He uses that to book a short meeting rather than debating whether they need an agent at all.

How do you handle an angry expired listing?

Tim Davis mirrors and matches their tone rather than staying artificially upbeat, and often opens by acknowledging that the calls are driving them crazy. He says they usually calm down about halfway through, or they hang up, in which case he calls back the next day and often gets a different conversation.

How often should you follow up with a for sale by owner?

At least once a week in Tim Davis’s system, usually on a Monday so he can ask how the weekend open house went and whether they received any offers. He says FSBOs in his market take two to three weeks before they are ready, and he now texts immediately after an unanswered call.

Guest

Tim Davis

Central Oregon Realty · Redmond / Bend, OR

Central Oregon Realty agent in Redmond, 29 years in the business and closing close to 189 sales a year.

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